I cannot express the amounts of gratitude towards not only the owner, but the staff here at school of rock. My younger son is autistic and each teacher that he had here for the music program for the youngest children were fantastic. I originally enrolled him to help him with sound and music exposure, and the high level of patience shown by Ms. Kiki was absolutely phenomenal. I would highly recommend this business to families with special needs children.
So glad they have this in sac! Kid enjoys it
The neon sign in the front window that says ‘OPEN & ROCKIN’ pretty much says it all.
My disabled partner was looking for something fun to do in-between speech therapies and physical therapies. He needed something to take his mind off of things, something that may also be therapeutic. So, we decided to schedule a singing lesson at the school of rock. His speech therapist agreed, it was a great idea.
Hi appointment was scheduled for May 27 at 10:30am. They asked us to arrive at 10:15am. We planned the days schedule around the appointment. We showed up at 10:15am, as instructed. When we arrived they told my partner the vocal instructor had called in sick. They had been open since 9am yet they didn’t bother to call or email to cancel. They offered to reschedule for the following Saturday. We agreed.
Again they said to arrive at 10:15am for a 10:30 appointment on June 3rd. Again we planed our schedule around the appointment. However, around noon on the 2nd we received an email saying the appointment had been moved to 11:30am on the 3rd due to a staffing issue. We thought “Okay, well at least they contacted us in advance this time.”
We rearranged our schedule for the day. We arrived at 11:15am for an 11:30am appointment, as requested. Again they said someone didn’t show up, they didn’t have enough staff to cover the appointment.
I asked the person at the front desk why they hadn’t contacted us in advance for either cancellation. Their first response was to pass the buck and say “I don’t know I’m only here on Saturdays.” Perhaps this person isn’t payed enough to take responsibility for anything. Perhaps they aren’t payed enough to put in any amount of effort and make the situation right. I don’t know. I can only speculate. After some disingenuous apologies, an ear full of excuses, and no offer to make the situation right, we left unsatisfied.
The bottom line:
This company hasn’t any semblance of courtesy, consideration, reliability or professionalism. They wouldn’t know customer service if it bit them in their bass.
Would give zero stars it would let me. Scheduled my 9 year old daughter’s drum lesson over phone. She was very excited! Showed up and they had not Scheduled her, drum instructor was gone for the day, and they had no idea what happened? Unbelievably unprofessional, and worst of all, I had to look at the disappointment on my daughter’s face. I thought this was going to be a positive situation for her, instead they let her down.
School of Rock
Address: 1555 Camino Del Mar #309, Del Mar, CA 92014 , Humboldt County , California , United States
We cannot say enough about School of Rock. Everyone from the staff to the students are simply amazing! We are not residents of Del Mar but we are locals and enjoy many of the shops and restaurants in Del Mar Plaza and the surrounding area. We find ourselves in the area even more now that our son has recently joined a show group at the School of Rock Del Mar in Del Mar Plaza. This past year has been rough for everyone, especially the kids. School is at home, no travel, essentially no outlet for the kiddos. We are so thankful for School of Rock and not only the safety measures they have taken from their opening but for all they have done through the pandemic and currently do. Music has been the one thing that has been constant over this year and being able to get out and play and perform with his peers really made a difference.
Listening and watching these kids, these young adults play has also been very therapeutic for us adults as well. I know as an adult I do not have the courage to even give a speech in front of a crowd let alone what these amazing rock stars are doing. What they learn at School of Rock will help them as they grow, life lessons they will be able to take with them. I know not every song or every group is someone’s favorite but these kids are playing every song with heart and soul and we are truly amazed by their skills. The teachers and staff are amazing and always friendly, most important their students are number one. They are so supportive of all their students. School of Rock Del Mar is overall an incredible place.
i love sor u should sign up sor is fire
Beautiful new School of Rock! Of course the place is an amazing spot to learn how to be a rockstar but this location specifically is gorgeous! From the flooring to the wall art everything is perfect. Right on the beach too! Aside from the vibe of the place the teachers are of course top notch. The guy who owns this place also owns the one in scripps ranch and it’s run just as well. Love this program! Can’t say enough good things about it!
I canceled my services and they charged my account
School of Rock Folsom
Address: 9480 Madison Ave, Orangevale, CA 95662 , Humboldt County , California , United States
We joined school of rock nearly a year ago today. To say it was a life changing experience barely does it justice. Heather has created an environment that is second to none. She clearly treats her staff and instructors well and with proper respect as I’ve seen ZERO turnover in a year. That is a feat.
Watching my kids flourish in a way I never expected. My, seemingly, shy boy is turning into a man and his experience in front of the mic is part of it for certain. And my daughter has committed to drums in a way I didn’t expect. She even got behind the mic recently to sing which she used to say she was too shy to do! Performing as part of a group is irreplaceable.
The community is what makes this place work and Heather has created a space where community is first in importance. Do yourself a favor. Send your kids here for a trial lesson! Then just skip the wait (like we should have) and just do a trial lesson for yourself for the adult band you absolutely won’t regret it
School of Rock
Address: 322-B Parker St, Vacaville, CA 95688 , Humboldt County , California , United States
We have had an ideal experience here. The instructors are talented, patient and enthusiastic and the management is congenial and attentive. My kids are learning and very much involved in pursuing their musical instruments. It is one of the activities that they truly look forward to. Very satisfied with the program across the board
Our daughters piano “chore” went from a hobby to a passion as soon as we moved to to SOR.
My 5 year old loves his teacher and his class!
Last week, my eight year old daughter attended the song writing camp at the School of Rock in Fairfax. We live in the Bay Area, and travelled down south for my son to attend a filmmaking camp. My daughter is a young musician, and I thought that while in LA, it would be a fun opportunity for her to attend a music camp.
While I am not sure that my daughter actually learned anything she didn’t already know prior to the camp, just being around other young musicians is I think a positive thing. Of the two music teachers, she said that Todd was a friendly teacher and very supportive. However, of the other teacher, Anthony, she said “he was kind of nice, but not really.” Her feelings were hurt when she asked him to write down the chords for one of the songs they’d started creating (so that she could practice in the hotel room) and he responded in a rude tone “do you even know how to play the guitar?” and didn’t write them down. While Chloe has been playing the piano for three years, she only 6 months ago started the guitar, and she’s still learning. Cut the kid a break.
But the thing that really upsets me about this camp is what one of the other employees did (and I am leaving the employees name out in the hope that this review will lead to self-refection and positive changes in their future). For people who are considering sending their child to one of these camps, FYI, they offer to the get the kids a lunch for $10 a day, and I suggest you always send your child with that exact amount. On the first day of camp, I sent my daughter with two $5’s for lunch, and a $20 for emergency. At lunch, she was unable to locate one of the $5’s (which she later realized had simply tightly pocketed itself within the other $5). She went to the employee as they were the person in charge of getting the lunches, and told them that she couldn’t find a $5, but that she had a $20. The employee said that was fine, and then asked my daughter if she would either like her $10 change, or would she rather have the employee keep it and apply it towards the next day’s lunch. My daughter said the employee could apply it to next day’s lunch. But, the next day when it came time for lunch, the employee approached my daughter and asked her for $10. My daughter reminded the employee that she had given her a $20 bill the day before, and that when the employee had told her she could either give her change or apply it to the following day’s lunch, that my daughter had told the employee to apply it to the following day. But, the employee’s response was that they would never do that; that if my daughter had given the employee a $20, they would just give her change, and that my daughter had to give the employee another $10 if she wanted lunch. Unfortunately, the initial $20 transaction had taken place in the small office that the employee sits in, with just the two of them present, so there was nobody to witness what the employee did. Obviously, my daughter wanted to eat, so she gave the employee another $10. This left my daughter believing that one of two things had occurred. She thought either the employee honestly didn’t remember that they’d told my daughter they’d apply to the next day the $10 dollars change owed her (which my daughter found hard to believe because in her words “there were only 8 kids and — is too young to have memory problems”) OR that the employee stole $10 from her.
This was a one week, Mon-Fri camp, and I found about the problem Wednesday morning before dropping her off. I did not feel comfortable addressing this with the employee and then leaving my daughter there. Suffice it to say, I made sure she had exact change for the remaining three lunches. On Friday, I had to send her with ten $1’s and told her to make sure the employee counted them out in front of her. I asked my daughter what she learned from the experience with the employee. She said that she learned you can never trust anybody, especially if you don’t know them. It stinks that my daughter had to learn that from an adult at a music school.
School of Rock Elk Grove
Address: 9045 Elk Grove Blvd, Elk Grove, CA 95624 , Humboldt County , California , United States
Best music program around! Staff is amazing, program is unique, and my boys absolutely love it here! Check it out for yourself – they offer a first trial lesson for free.
I’m a student. I never thought I had any musical talent, but when I walk out of my lesson I feel like a musician. I’ve been going almost a year and I had enough confidence to join the church band. I’m the back up drummer and I do the less complicated songs.
They’ve restored an historic building and it’s waaay cool. The teachers are good and the cost is very reasonable.
If I can do it, anybody can. I’m a retired boomer. Rock on!!!!
Great teachers
School of Rock
Address: 5035 Almaden Expy, San Jose, CA 95118 , Humboldt County , California , United States
Love School of rock. My son’s knowledge and curiosity about different types of music has definitely improved. He loves taking lessons there and the staff and teachers are very accommodating to cancellations/rescheduling lessons. Definitely recommend their school for anyone looking at starting or enriching their kids music interests.
School of Rock is great! Everyone is really kind to both the parents and the students. It is clear that every employee and instructor wants to make it a fun experience but also a place where the students can really learn music and grow as musicians. Jonathan is incredibly talented, clearly knows music and makes the experience for our keyboardist very positive, encouraging and enjoyable. I love that the kids learn songs right away and that they play together as a band. I also love that the kids (and parents) are expected to adhere to behavioral policies to ensure a safe and enjoyable environment for all. We love School of Rock!
My son went to the summer camp there and he really liked it. I saw that his face brightened up and he liked to talk about new songs and plays that he did during the class. It seems he learned a lot and had fun. I thank to teachers for introducing new genre of music to my son.
School of Rock
Address: 228 Vernon St, Roseville, CA 95678 , Humboldt County , California , United States
SOR is amazing in every possible way! Everyone is so cool and professional! The best possible way to get into music and develop the skills to become serious and get into a band , or just do it for fun ! Whatever you need or want to become proficient , they have it. So very very pleased!
The instructors my daughter has worked with have been infinitely patient and kind. They’re always full of encouragement while still reinforcing important character traits like commitment and teamwork. I have seen a big boost in her self-confidence and she’s proud of herself for overcoming her stage fright. As a parent, I like the way SOR communicates her progress with me. It really helps that they send out recaps after class and let me know what to help her focus on for the week. Now that she’s moved into the performance program we’re all really excited to see her with the band on stage at one of the amazing venues! It’s such a cool goal to work towards and that really inspires the kids!
Great staff great location great music
Kelly who “runs” the school is absolutely awful. She is unprofessional, combative, lacks follow-up skills, lacks customer service skills, and is incredibly rude and unable to resolve conflict. I would never send my child to a place that is run by a person like Kelly. That said, I pulled my child out of the summer camp.
School of Rock
Address: 1806 Artesia Blvd, Redondo Beach, CA 90278 , Humboldt County , California , United States
Really great program. Very encouraging an patient with my son. I have seen him grow and his musical talents improve
I really like the great learning environment. My son loves practicing with the band. The instructors are great. Bernard is very friendly and always professional.
Quality of instruction and child engagement are superb. I am grateful that my son loves to go to lessons and loves to practice – the program is the reason for this. Kids today work so hard in school and have much more pressure than i did growing up – music should not be another item on their long to-do list. Thanks to School of Rock Southbay, music is a welcome reprieve from the daily grind for my 10 year old.
School of Rock
Address: 877 Silver Spur Rd, Rolling Hills Estates, CA 90274 , Humboldt County , California , United States
Was really good instructor was patient and no pressure at all will go back.
This place is great! My daughter took an intro lesson to see what she thought. Being a teen she was nervous at first and hesitant to go. Came out of the building happy and excited. She loves her instructor and what’s she is learning. She would go every day if possible. They are professional, warm, fun, and friendly. My child loves this place!
They have a cool program where you can do lessons on your instrument or voice. And then, if you choose to you can join a band also which meets there weekly. You get to decide what level you sign up for. It’s been a huge hit with my kiddo! Wish I had signed my older child up years ago.
They offer a really great program and we are so happy a friend turned us on to it!
No one asked for this review- we are just that happy about it.
Just started and i already love it!
So I took my son for a trial run with a group of kids at this school last week on a Monday at the Madison Rd location, which he was so excited about, so he went in with (i forget her name..jenny?) and he was just excited about all the instruments, it was only him and another boy. I guess my son was too much for her because she said that he was not really focused on just one instrument and kind of all over the place and recommend Music Therapy because she is a music therapist and that an hour was too much for him, ( I was kind of shock and a little hurt that I didn’t even ask her any other questions, but said ok and left) but she didn’t recommend her services for a personal session or anything, so my husband called the next day and asked about the lady (the music therapist) that did the trial run with Aaron if she can call him back and recommend her services or if she has a referral. its been a little over a week and she has not returned his call. I also did tell them in the beginning he has a vision impairment) I just wish someone would of reached out and recommended something because my son loves music and he is not a bad kid.
School of Rock
Address: 536B Crescent Blvd, Glen Ellyn, IL 60137 , Humboldt County , California , United States
Great place to learn music, your instrument of choice and the band bonding experience.
You will appreciate the music you love more than you ever expected.
A good place for kids to get jiggy with the tunes!
I have had an incredible experience at SOR. My drum teacher Dave has patiently responded to my teaching needs and provided encouragement. When I was ready, he encouraged me to join the adult band. The school, teacher, and band have been a very positive influence in my life:)
Disappointing. I have two kids there. They decided to switch my kids lesson whither I liked it or not, because her teacher was needed elsewhere. They were having her teacher teach a group class. So they inconvenienced us to make more money whither we liked it or not.
My other child is in group kids class, it doesn’t seem like he’s learning anything. He spent one day drawing a picture of drums and played no music. It’s more like music themed daycare than music lessons. Classes start late every week.
I was using SoR in Elmhurst. They rarely had the same teacher from week to week, at least there each kid got to play their own instruments for the class. My scheduled changed and they don’t have Sat classes. Usually with the franchisee model things are held together a lot better.
It’s too bad because I like the model where kids play together.
Clackamas Summer Band Camp
Address: 19600 Molalla Ave, Oregon City, OR 97045 , Humboldt County , California , United States
A fantastic performance based music school led by experienced and talented musicians. My kids have loved attending School of Rock for a few years. They have had the opportunity for growth musically as well as develop friendships with peers with similar interests.
This concept of learning an instrument and applying it to a band setting is fabulous! My daughter is learning so much and then is able to show off her progress at the end of each season at a live show with her band mates at some really cool venues!! The staff are all so professional and yet they keep it fun which really keeps the kids involved and wanting to improve. In the two years my daughter has been there I have nothing but positive things to say!
My son loves it here. He plays drums and after every practice he talks about it for hours!
Great camaraderie with fellow band mates in adult band and learning how to practice to perform is a lot of fun. The rewards of lots of practice come through at the end of season shows.
I like it but they don’t let you watch the class…and it concerns me as a grandmother of a 5 year old ..they say it’s a security issue but can’t explain why we can view on tge TV in the waiting room
My son has been coming to School of Rock (SOR) since May 2021, for 2 yrs. He has had great instructors & directors, & also not so great make-up instructor (that made him cry). The 1st year, he advanced & grew, after that, he started to plateau due to repetition & dullness of the program. His instructor has been great & tried his best to squeeze songs that my kid actually wants to learn, but with band songs that he has to learn it is difficult to learn songs that he is interested in. Aside from this, my issue is with their policies. You have to give them a 24-hour notice if your kid gets sick, or they can’t give you a make-up lesson. However, the school has canceled lessons with a one hour notice. Unfortunately, the school does not open until 2 pm & you’re unable to notify them sooner if your kid wakes up sick that day.
* For reference, we paid $355 a month for a once a week lesson & band. Their policy includes a 24-hour notice if your kid gets sick & a 30-day notice if you want to cancel your membership.
*My kid will miss his instructor the most, but we will look elsewhere for better growth & a more understanding sick policy.
***to the owner***
I did text at 9 am, letting SOR know of my kid being sick. When I called at 4 pm to confirm they had canceled, they told me it had not been canceled yet. I’ve never had an issue in the 2 yrs. Also, it is not just the policies. To be honest, kids want newer fun songs. They keep playing 1980s songs that they’re just not into. Also, in the 2 years, a few kids have enrolled SOR do to our referral, but was bummed that we couldn’t even get one make-up day for being sick. Feel free to call me if you want to discuss this further. Once again, the instructors & directors have always been awesome.
people were cool and it was a good premise of the place, but as a guitar player i was not taught anything valuable and im not sure if it was my instructor or not but it was honestly just a waste of both time and money.
The class is only 30 minutes long, and the kids are on time but they can’t get to class right away and they always wait outside, but the class is over on time!
The problem isn’t that 30 minutes of study isn’t enough, it’s that the class should be 30 minutes long
School of Rock
Address: 88 S Main St, Doylestown, PA 18901 , Humboldt County , California , United States
The teachers are great with students! Espically love Fiona! They have a great way of connecting, and putting my shy child at ease. Very easy going, great communication, patient, kind, knowledgeable, makes learning fun!
Rock 101 is a fantastic program as well! My child loves going to play as a band with other kids! He thinks he is a rock star! It’s a great program, that emphasizes fun, collaborating, a love of music, along with learning.During rock 101 kids,and teacher work together, they all learn something new each class. The school of rock is very much geared towards kids, everyone is very encouraging, kind, helpful, knowledgeable, patient, and loves music and children. This is a great place for kids to come and learn to play an instrument, while also learning about music in a very fun non traditional way. Also the music (School of Rock after all)is more fun for adults and kids alike!!!
School of rock excellent with all of the above.
Enabling kids to achieve something fantastic and build confidence in an inclusive environment that leans into each kid’s skills and interests??? Yes, PLEASE!
School of Rock
Address: 3 Lexington Ave, East Brunswick, NJ 08816 , Humboldt County , California , United States
Our family has nothing but love and respect for all teachers and management at SOR, East Brunswick. They provide the best learning environment for young musicians, and give them amazing opportunities and constant encouragement to perform and grow in their musical journeys.
The School of Rock Camp is unique. My son was able to be a part of a rock band with other children who enjoy music like he does. He was able to play the electric guitar for the first time and loved it. At the end of the week of camp, they performed for us, and it was amazing to see all that the kids learned in a week. My son really had a blast and looks forward to going again next summer.
My son has had a great experience and loves it! It’s a great group of people, and he’s made a lot of friends who share the same interests as him.
Great place to get young kids exposed to music and instruments.
Bad management. My grandson went to the camp here. Very expensive and not very professional…..his brand new guitar broke on the first day at camp….the counselor didn’t see what happened…well where was he?? There are only 6 kids in the class and a small room. How could he not know what happened? The web site says that they will provide instruments….all they could provide him with was an electric guitar….which he did not like ….not what he wanted so they convinced him to play the keyboard. We had to convince him that he had to try to go back the next day….he was very upset but this place is too expensive to just give up. They advertise all kinds of “great” teaching methods and that your child will learn how to play a song. Well for over $400 he learned 3 notes on the keyboard. They had a show at the end of the week…what joke…the drummer and the two guitar player obviously had been going to this place for lessons for quite a while. They should really have better management. Another point came up that my grandson said it was too loud…I sent him with my phone headphones and asked when I dropped him off if they had headphones he could use since mine were not really the correct ones….I was told they have them but they are on a first come first served basis…well when I went to the show no other child had headphones so where were they ones that they had. The room is so tiny and they had tremendous speakers….way too loud for this purpose…I know sound like and old lady but this place is not what it’s advertised to be. At least for the camps. Maybe their lessons are better but if I were you I wouldn’t waste my money here. And now we have to buy another guitar!
The owner Denise is very rude and unprofessional! I was running late for my son’ s rescheduled lesson. I arrived about 20 minutes late due to an accident on route 18 to a locked school. When I spoke to Denise, she said the teacher had to go to work. When I told her my son’s lessons were 45 minutes, he still had time in his lesson. He still had 25 minutes left. She told me for the first time, it’s policy that they wait 15 minutes. Although the teacher was willing to reschedule the lesson, she refused to allow it. She would not en reshedule the 25 minutes that the teacher was not there. She stole 25 minutes from my son.
Needless to say, I gave 1 months notice and cancelled and now my son goes to the School of Rock in Clark. He is loving it. In addition to private lessons he is taking Rock 101. When I asked the manager at the Clark location if it is School of Rock procedure to wait only 15 minutes, she said she never heard of that. She told me if someone doesnt show, they call to follow up and see if you are on your way. I believe this is common courtesy, especially since, we are early 99 percent of the time. I guess all Denise cares about is getting your money! She did me a favor though because the Clark location is actually closer to my house.
Take heed when dealing with her.
The most unprofessional owner who defames other local business’ and will argue with parents. If I could give it 0 stars I would. The instructors are fabolous and great with kids. I’m not sure how this place is in business still based on management alone.